Return & Exchange Policy

No Return Policy for Custom Engraved Products

Thank you for choosing Wildflower Laser Creations for your custom engraved product needs. We appreciate your business and are committed to providing you with high-quality personalized items. Before making a purchase, we kindly request that you carefully read and understand our no return policy for custom engraved products outlined below.

1. Customization Process: Our custom engraved products are individually crafted based on your unique specifications. Before the engraving process begins, we typically provide you with a proof or design mockup for your approval. Once you approve the design, changes may not be possible, and the production process begins.

2. Non-Returnable Nature: Due to the personalized and unique nature of custom engraved products, we regret to inform you that all sales are final. Once an order is placed and the customization process has started, we cannot accept returns, exchanges, or provide refunds unless there is a manufacturing defect or error on our part.

3. Quality Assurance: We take pride in delivering products of the highest quality. In the unlikely event that you receive a custom engraved product with defects or errors that are attributable to our manufacturing process, we will gladly work with you to provide a suitable resolution, such as a replacement or refund.

4. Approval and Communication: It is crucial to carefully review and approve the design proof provided to you before the engraving process begins. If you have any concerns or questions, please communicate with our customer service team promptly. We are here to assist you and address any issues that may arise during the ordering process.

5. Shipping Damage: If your custom engraved product arrives damaged due to shipping, our standard shipping and handling policies will apply. Please document any damage with photographs and contact our customer service team immediately for assistance.

By proceeding with the purchase of our custom engraved products, you acknowledge and agree to abide by the terms of this no return policy.

Thank you for your understanding. If you have any further questions or require clarification, please do not hesitate to contact our customer service team at [email protected]